Privacy Policy

This Privacy Policy is an integral part of the General Conditions. Accessing and browsing the site, or using the services of the site, implies acceptance of the General Conditions (and therefore of the Privacy Policy and Cookie Policy). Please read them carefully.

Who is responsible for processing your data?

- Identity: Servicios Profesionales para Colectivos, S.A. (SERPROCOL, S.A.).
- Address: Calle Juan Hurtado de Mendoza, 5, 1º, 28036, Madrid.
- Telephone: 910 88 52 21
- E-mail:

For what purpose do we process your personal data?

We treat the personal data provided by the interested parties with the purpose of maintaining, developing and controlling our commercial relationship, which includes the attention to your consultations or requests of information or documentation (either of information of our services or to realize a demo of the same ones); as well as the accomplishment of statistical studies about the commercial activity of SERPROCOL.

Likewise, the data provided will also be treated to send you commercial information about our products and services that could be of your interest, by post, e-mail, SMS, or any other equivalent electronic communication means.

SERPROCOL reserves the right to modify at any time the present policy of privacy and security of personal data, always respecting the legislation in force as for protection of data, and previous communication to the interested parties, either by means of publication in this same page or in any other place of the website, or by means of e-mail to the interested parties, or by any other means of communication or diffusion that is considered to be opportune.

How long will we keep your data?

Information about your contract.

The information regarding your person will be kept for the duration of the contract, as long as the deletion of your data is not requested, during the period of prescription of the actions that may arise in relation to this contract; as well as for any claim that we may receive from official bodies such as the Treasury and/or Social Security. In any case, it will be the minimum necessary, and may be maintained until:

  • 4 years: Law on Infractions and Sanctions in the Social Order (obligations regarding affiliation, registration, cancellation, contributions, payment of salaries...); Arts. 66 and following. General Tax Law -except for what may be affected by the money laundering regulations-.
  • 5 years: Art. 1964 Civil Code (personal shares without special term).
  • 6 years: Article 30 of the Commercial Code (accounting books, invoices, etc.)
  • 10 years: Art. 25 Law on Prevention of Money Laundering and Financing of Terrorism.
  • User data uploaded by SERPROCOL to pages and profiles in social networks: From the moment the user gives his consent until he withdraws it.
  • Data of applicants for internship or employment positions: In case the candidate is not selected, SERPROCOL may keep his resume stored for a maximum of two (2) years to incorporate it into future calls, unless the candidate expresses otherwise.
  • Data of the users who connect to the SEPROCOL wifi network The data will be kept for a maximum period of two years.

Information to send you commercial communications.The personal data provided for sending commercial communications will be kept until you revoke your consent, without prejudice to your right to delete or oppose them.

What is the legitimacy for the processing of your data?

The legal basis for the processing of your data is the execution of the commercial relationship to which you are a party, so that we can manage, develop and control the corresponding commercial and contractual relationship. All the data that we ask you for are of an obligatory nature, so that the non-observance of some of them may make it impossible to provide the services that we offer through our website.

In relation to the sending of commercial communications by electronic means - following a previous contractual relationship - the legal basis is the legitimate interest of SERPROCOL under Article 21.2 of the Law on Services of the Information Society.

In connection with the sending of business communications by any means, including electronic ones - outside of any contractual relationship - the legal basis is the consent which is requested from you at the time and freely given by you. In the event that your consent is not obtained, SERPROCOL undertakes not to process your data for advertising purposes.

To which recipient will your data be communicated?

SERPROCOL will not communicate your personal data to third parties, except when, for operational reasons, we outsource the commercial management